How long is it good for out of the fridge?

For 24 hours. Take it wherever the day takes you.

Can I take a Bright Bar with me on a hike or bike ride? Will it get smushed in my pocket?

Yes, bring it with! For best results, just put it in the freezer the night before.

So, you use the leftover pulp from juice, right?

Nope. We use whole vegetables and fruits. Everything you see running down the left hand side of this page goes in as is (except for peels and pith).

Wait, you’re telling me that whole, fresh fruits and vegetables are in these products?

Yep. Fiber is good stuff, and with Bright Bar, you get to keep it.

How do you get Bright Bars to stick together? Is there anything artificial in there?

You won’t find any stabilizers, gelling agents or gums in our bars - just real food.

How long will Bright Bars keep in the fridge?

30-90 days, depending on the flavor. For even longer shelf life, store them in the freezer!

Are your products certified Organic?

Yes! All of our products are certified USDA Organic. We only use organic veggies, fruits and nuts and, whenever possible, organic superfoods, too.

Can I give Bright Bars to my kids?

Yes! Many people are elated to find their kids devouring kale, carrots and beets once they taste our bars.

Where do I find Bright Bar in the store?

Always in the refrigerated section. We’re usually shelved near the raw or prepared foods sections, but you might also find us in the cold-pressed juice cooler.

Where can I buy Bright Bar? Do you sell your products online?

We currently ship Bright Bars to California, Oregon and Washington states. If you’d like to find us at retail, we're available in Whole Foods locations in LA and San Diego, along with Erewhon and Lassens markets. If you’d like us to come to a store in your neck of the woods, drop us a line at hello@brightfoods.com – we’d love to hear from you!

My bars have arrived, what temperature should they be at?

When your package arrives, please be sure to put the bars in the refrigerator right away (within 12 hrs of drop-off at your address). When you open your shipment box, the ice packs may be melted but your bars should be cool to the touch. If the bars are warm or hot, please discard them (do not consume) and reach out to us.

Our bars are good out of the fridge for 24 hrs so you can enjoy them on the go, but they should be stored in the refrigerator.

What do I do if my bar is defective/damaged?

Our bars undergo thorough quality assurance procedures to ensure they live up to our high standards. However, if you find a damaged or defective bar upon arrival that doesn't meet your expectations, please send us a photo of the defect so that we can assess the situation and prevent it from happening again. We will either replace the bars or issue you a full refund, whichever you prefer.

I believe the bars may have been tampered with, what should I do?

If you see damaged / compromised seals on your bar wrappers, or suspect any kind of food tampering, DO NOT EAT the product. Please snap a few photos of the suspected tampering and send to us here so we can assess the situation and prevent it from happening again.

I received the wrong stuff / don’t like the stuff I got. Can I return or exchange it?

Because our product is real food and perishable, we unfortunately cannot accept returns or exchanges. However, if there was an issue with your shipment or you’re unsatisfied with your purchase, please let us know and we will work to make it right.

My order hasn’t arrived yet!

If you selected ground shipping, please allow up to 7 business days for your order to arrive. If it still has not come, please reach out to us.

Where do you ship to, and what orders qualify for free shipping? 

We currently offer shipping across the continental U.S. (all states excluding Alaska and Hawaii), but please check back regularly for updates as we expand!
Free Shipping is offered for orders qualifying for standard, domestic ground delivery only, and excludes all International shipping. Other expedited shipping methods are available but will be charged at the prevailing carrier shipping rates. Due to the perishable nature of our product, domestic ground delivery is only available for California addresses at this time. All other shipments will require either 2-Day or 1-Day overnight delivery in order to ensure product arrives to you as fresh and cold as possible.

What is your policy on refunds, returns, and exchanges?

Please see here for our Customer Experience Philosophy and Refund Policy.